This privacy statement explains data collection and use practices of www.elove.com (the "Site"); it does not apply to other online or offline sites, products or services or the use and collection of any personal information provided behind our log in. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
International Dating Ventures, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at service@elove.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as requesting information, joining a limited-access premium site or service, contacting us, or providing us with feedback. The personal information we collect may include your name, e-mail, phone, work or home address, your income range.
We use a third-party tracking service that uses log files to collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.
Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. When you provide us with your personal information we will use it to contact you regarding our services.
In support of these uses, we may use personal information to provide you with more effective customer service, to improve the Site and any related services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with us, information collected by us at the Site may be combined with information collected by us through other consensual or noninvasive means.
We may use your personal information to provide you with important information about the service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.
When you sign up for a newsletter or agree to receive promotional e-mail, we may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on us or the Site; (b) protect and defend our and our parent, subsidiaries, affiliates, agents and franchisees rights or property; (c) act in urgent circumstances to protect the personal safety of our employees or agents, users of our services, or members of the public; or (d) to any other third party with your prior consent to do so
In the event International Dating Ventures, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Personal information collected on the Site may be stored and processed in the United States or any other country in which we or our parent, subsidiaries, affiliates, agents and franchisees maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of our company without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to us in the context of other, separately operated, services, including, without limitation, personal interviews and written applications for membership.
We may send periodic e-mails informing you of technical service or security issues related to a service you requested, or confirming you requested a service. In some services offered by us, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at service@elove.com or by contacting us by telephone at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security of your Personal Information
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities, and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Protection of Children's Personal Information
We are an adults-only site and do not knowingly collect any personal information from children.
Use of Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.
We link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.
Customer Testimonials
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you would like to request that your testimonial be removed please contact us at service@elove.com.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact service@elove.com.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the Last Updated date at the bottom of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification (sent to the email address provided in your account). We encourage you periodically to review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Contact Information
We welcome your comments regarding this privacy statement. If you believe that we have not adhered to this privacy statement, please contact us at service@elove.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
eLove® Privacy Statement
International Dating Ventures, Inc.
80 Washington Street, Bldg. E 11-12
Norwell, Massachusetts 02061
Last Updated: April 29, 2011
